OKSO Pulse X 25K Melbourne | Cheap Vapes Online | Melb Vape Cup Day break 2–3 Nov: Orders after 5 pm Sun 1 Nov are delivered or posted from Wed 4 Nov Melb Vape Store Melb Vape Store Text Us — 0413 722 860 Copy Number Return Policy Effective Date: January 2026 Our Commitment to Quality At Melbourne Vape Warehouse, we stand behind the quality of our products. We accept returns for defective products that can be proven to have manufacturing defects before delivery. 1 What Qualifies as Defective? A product is considered defective if it has: ✓ Manufacturing defects that prevent normal use ✓ Damaged packaging that indicates product damage before delivery ✓ Product does not function as described upon first use 2 How to Request a Return Step 1: Contact us immediately Text or call us on 0413 722 860 within 24 hours of receiving your order. Step 2: Provide proof of defect Send clear photos or videos showing the defect, packaging, and product condition. Step 3: Await approval Our team will review your claim and respond within 24 hours. Step 4: Return or replacement Once approved, we will arrange pickup or provide instructions for return and issue a replacement or refund. 3 Important Conditions ⚠ Timeframe: Claims must be made within 24 hours of delivery ⚠ Proof Required: You must provide clear evidence of the defect ⚠ Unused Products: Product must not show signs of use or tampering ⚠ Original Packaging: Product should be in original packaging when possible Returns We Cannot Accept ✗ Products damaged due to misuse or improper handling ✗ Returns requested after 24 hours of delivery ✗ Products with signs of use or tampering ✗ Change of mind or preference ✗ Products purchased from unauthorized resellers Refund & Replacement Process Once your return is approved: Replacement Option We will send you a replacement product at no additional cost Refund Option Full refund processed within 3-5 business days Questions About Returns? Text us anytime on 0413 722 860 Text Us Copy Number B